https://www.lindsaysanders.com/contact-1 daily 0.75 2019-06-21 https://www.lindsaysanders.com/alumni-2 daily 0.75 2023-09-26 https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1603348229370-F9YGO4KDE6RRMDZCLBAL/User%2BPersona Alumni Services Redesign - Building empathy with users personas We developed 9 user personas to better understand alumni’s diverse goals, needs, and experiences and build empathy with the real people who are using alumni services. By aligning with our client on these personas, we developed a shared understanding of how alumni’s experiences are variable and used them as a starting point to design services that speak to these unique audience segments. We used these personas during the Design Phase to guide our ideation process and to ensure we are creating a good user experience for our target user group https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604179453598-XZADBZA5R4OVW3IOC9MO/Leveraging+Services Alumni Services Redesign Using Services (career, tours) https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604085272452-TR7N35396FNYZH1RCBP9/MTM.jpg Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604268641292-0YK6ALNSISN7HS9F7GFX/River%252525252BVista%252525252BAlumni%252525252BCJM.jpg Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1603917586461-PZMBPLQZYL7GJR8ZJ3JS/HowMightWeStatements Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1603340960000-C28QWVX5329GB2XPU86E/image.jpg Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604179667813-6TAJGLM7R8XBRTBML3BI/Volunteering Alumni Services Redesign Volunteering (time, money) https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604179490263-XFWB5KJAYL2QE6GEEYIL/Communicating Alumni Services Redesign Communicating (email, social) https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604267005452-LEVQ303IYQGTAC9W95KG/image-asset.jpeg Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604179705907-2US78I2TWHEBLPOQJKLA/Participating Alumni Services Redesign Participating (events, reunions) https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604252965005-H4WKCVLVLH2MCXJBFBQ0/Design+Principles.png Alumni Services Redesign https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604166879863-2U8NZKPSWGBNRXPNB6UZ/image.jpg Alumni Services Redesign https://www.lindsaysanders.com/project-place-1 daily 0.75 2023-09-26 https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604351009249-MGEAO6IZABVX1MGW1EEK/WOW+logo Project Place https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604609091603-KKSJX5RWHMX8TFNC4M99/WOW%2Bmarketing%2Bmaterials-page-001%2B%25281%2529.jpg Project Place https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604688347329-Y1X6WDSLIGZ083919X2E/Marketing%2BWOW%2Bmarkup.jpg Project Place https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604350995794-YZB7HGXQDPOXPCKEEYQV/Project+Place+Logo.png Project Place https://images.squarespace-cdn.com/content/v1/5a655105017db29690ed12ba/1604350814869-0IASCK79TAF4B0406O55/WOW-header.jpg Project Place